Frequently Asked Questions

Yes! We offer free shipping on all orders $199 and over. Orders below that threshold ship at a rate that is automatically calculated and displayed at checkout.

Most orders ship within 3-5 business days. Once your order ships, you'll receive a confirmation email with tracking information so you can follow it the rest of the way.

We currently only ship within the continental United States.

You'll receive a shipping confirmation email with a tracking number as soon as your order leaves our warehouse.

We accept all major credit and debit cards, plus Apple Pay, Google Pay, and Shop Pay for a fast, secure checkout.

Reach out to us as soon as possible if you need to change or cancel your order. We can make changes as long as it hasn't been processed for shipment.

Our products are designed to fit a wide range of RV makes and models. Check each product page for specific sizing details, and contact us if you're not sure which option is right for your rig.

We build our products with durable, exterior grade materials designed to hold up to life on the road, backed by our commitment to superior design and premium quality.

Yes, our products are proudly made in the USA.

Slide Sides are available in a range of standard sizes. If your slide-out doesn't match a standard size, contact us to ask about custom sizing options.

Yes — installation is part of the design process from day one. Our products are built for simple, straightforward installation.

Most installations don't require any special tools. Everything you need is either included, a standard household tool, or can be picked up at any local hardware store.

When a product requires installation guidance, easy-to-follow instructions are included with your order. Visit our Gallery page to see real installs from other RV owners for inspiration.

Thank you for shopping with TheRVzone.com! You may return or exchange your item within 45 calendar days from the day you ordered it, provided it's unused and in its original packaging. All items marked final sale are not eligible for return or exchange.

A 10% restocking fee applies to any product returned that has no defect and was fulfilled correctly. The customer is responsible for return shipping costs.

Reach out through our Contact Us page with your order number and we'll walk you through the next steps.

Products that have been modified, damaged, or used by the customer are not eligible for return or exchange. If your item was damaged in transit or you received the wrong item, please contact us with your order number and a photo of the item you received so we can quickly look into it and make it right.

We're sorry if you received a damaged item. Please contact us within 10 days of the delivery date with your order number and a photo of the damaged item and the original shipping box — this helps us determine what happened during transit and file a claim if needed.

Once we have those details, we'll get your replacement produced and shipped out quickly, along with updated tracking information.

Yes — we stand behind our products with a 1-year limited warranty covering manufacturing defects. If something's not right, contact us and we'll make it right.